As many of you know, Desert Bus was just a little break from our everyday lives and jobs, which we’re all now trying to catch up with, even as Loading Ready Run continues to make multiple videos a week. In the midst of all this, yes, we are working on packaging, labeling and mailing the mountainous pile of awesome prizes and auction items from Desert Bus.
We totally understand that those of you who won cool stuff or donated hundreds of dollars for cool stuff want to know just where your cool stuff is and when you might be getting it. Here are a few answers (or the closest we can give to answers).
Did you get the email with my name/address/other random info? I didn’t hear back from you!
Yes. Unless we have emailed you specifically saying, send us your mailing address b/c we don’t have it, we got your email and have taken note of your mailing info. We greatly appreciate all your informative emails and the many accompanying messages of encouragement, but due to the high volume of emails we’ve gotten (and the fact that they mostly arrived during Desert Bus, when we were busy with other things like singing silly songs for you for the children in front of the camera), we have not been able to respond to all of them. So you should really only have heard from us if there’s a problem. In this instance, silence is a good thing.
How can I be sure that you got my information and that I will get my prize?
Trust us. We’re good people. Mostly. No really, we have your prizes, all of which have now been packaged and labeled, and we will send them to you as soon as we can. If you’re really really worried, shoot us an email at [email protected] and we can verify that we have your information and that it’s correct. Would a catgirl lie to you?
WHEN will I get my stuff?
Isn’t life more fun when it’s full of little surprises? Honestly, we can’t tell you exactly when things will arrive. We are currently in the process of physically putting items in the mail – this will be happening over the course of this week and next. Everything is being sent via Canada Post Expedited Mail (a fairly fast service), which gives us a tracking number for each item. We understand that there are many valuable prizes being sent out and we want to do everything we can to ensure that they get to you safely. Due to factors like the high volume of mail at this time of year, we aren’t able to provide estimates of arrival dates, but with the tracking numbers we can make sure that items are on their way to you.
We’d like to say thanks again to everyone who participated in Desert Bus this year and made it so totally bussing awesome. And when it comes to sending you your sweet winnings, be patient with us please – we are but mere mortals!